Welcome to the VIPets Barkery!

Effective Date: 28/05/24

VIPets Ltd (T/A The VIPets Barkery) (“we”, “us”, or “our”) respects the privacy of our users (“you” or “your”). This Privacy Policy describes the types of information we collect about you when you visit our website (VIPets.co.nz) (the “Website”) or purchase our dog treats (the “Products”), and how we use that information.

1. Information We Collect:

We may collect the following information about you:

Personal Information: This may include your name, email address, phone number, billing and shipping address, and any other information you provide to us when you place an order or contact us.

Website Usage Data: We may collect information about your activity on the Website, such as the pages you visit, the products you browse, and the searches you perform. This information is collected through cookies and other tracking technologies.

2. Use of Information:

We may use the information we collect about you for the following purposes:

• To process your orders and fulfill your requests for Products.
• To send you marketing and promotional communications, including newsletters and information about new products and special offers. (You can opt-out of receiving these communications at any time.)
• To personalize your experience on the Website.
• To improve the Website and our Products.
• To comply with the law.

3. Sharing of Information:

We may share your information with third-party service providers who help us operate the Website and provide our Products, such as payment processors, shipping companies, and email marketing providers. These third-party service providers are obligated to use your information only to perform the services they are contracted to provide, and are prohibited from using your information for any other purpose.

We will not share your information with any third-party for marketing purposes without your consent.

4. Cookies and Tracking Technologies:

We may use cookies and other tracking technologies to collect information about your activity on the Website. Cookies are small data files that are stored on your device when you visit a website. They allow the website to remember your actions and preferences over time.

You can opt out of receiving cookies by changing the settings on your web browser. However, please note that this may limit your ability to use certain features of the Website.

5. Data Security:

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure. We cannot guarantee the security of your information.

6. Children’s Privacy:

Our Website is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian, and you believe that your child has provided us with personal information, please contact us so that we can delete it.

7. Your Rights:

You have the right to access, correct, or delete your personal information. You can also opt out of receiving marketing communications from us. To exercise any of these rights, please contact us.

8. Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. We will post any changes on the Website. We encourage you to review this Privacy Policy regularly to stay informed about how we are using your information.

9. Contact Us:

If you have any questions about this Privacy Policy, please contact us by email at lesley@vipets.co.nz or phone at +64 21 134 8094.

Thank you for choosing the VIPets Barkery!